Account

Registration needs to fill in accurate information, and we will review it within 24 hours. The result of the review will be notified to you by email.

(*Your email account might block our email, please add our domain vapewholesaleglobal.com to white list.

*Your email account might misjudged our email as spam, please try checking if the activation email is in your email spam folder.)

1. Please confirm whether your account is approved, you can log in to your registered email to check
2. Please confirm whether your account password is correct. (If you are not sure, you can reset the account password)
3. Clear the browser cache cookie, or replace the browser. Please log in with the primary domain name vapewholesaleglobal.com

If you've forgotten your password, click Forgot Your Password when log in. Please enter your email address and we will send you a password reset request email, please click the reset link in the email to reset your password.

(*Your email account might blocked our email, please add our domain vapewholesaleglobal.com to white list.

*Your email account might misjudged our email as spam, please try checking if the activation email is in your email spam folder.)

Shipping

Our headquartered base in Shenzhen, China, and we ship from Shenzhen.

Yes, we ship all over the world. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 1-3 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. DHL, UPS, Fedex, Post Parcel, YunExpress, UC Express, etc.

There are many factors that affect shipping costs, such as different countries and regions, transportation methods and channels, and product factors. For more details, please contact customer service.

(For some countries and regions, we will provide shipping cost reference, and the final result is subject to the sales representative’s quotation)

Product

Yes, we only sell genuine products. All the products we represent are directly supplied by the original factory, and we have signed authorization certificates with them to guarantee 100% authenticity. Our agency qualifications can be found on the brand's website, so please rest assured to make your purchase.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. Please contact our customer service for details.

Please do not throw away anything, including the order's packaging and the packing list inside, and contact us and shipping agency.

When you registered on our website, you will see our website price, then we will arrange our sales colleague to service you.

Because we are a foreign trade wholesale company, we don't do retail.

Payment issues

Because Online payment fees are very high, online payment is not available , you need to contact our sales for offline payment.

The submitted order will not be charged. After submitting the order, you need to contact customer service to confirm the order details, shipping cost, and delivery time. Currently, we only support bank transfers. Normally, it takes 1-5 days for us to receive your payment from the bank. After completing the payment, please send the bank receipt to your dedicated sales representative. We will begin arranging shipment.

WhatsApp Chat

+86 182 1893 0256